KYC verification is required before we can activate any Performance account. KYC is also required for Instant Funded accounts. This step confirms your identity and supports compliance requirements.
Do I need to complete KYC?
• Yes. All traders must complete KYC verification before their Performance account can be activated.
When do I complete KYC?
• If you passed an Evaluation, complete KYC right after you pass so your Performance account can be activated.
• If you purchased an Instant Funded account, complete KYC as soon as you receive the verification instructions so your account activation is not delayed.
How do I start KYC?
KYC instructions are sent by email.
Check your email for the KYC message.
If you cannot find it, search your inbox for: Paid To Trade KYC
Open the email and follow the steps to complete verification.
Who handles KYC verification?
• Verification is processed through our partner, Veriff.
What if I don’t see the email?
Follow these steps:
Check your spam or junk folder.
Search your inbox for: Paid To Trade KYC
If you still cannot find it, open a support ticket on our website or contact support in Discord.
What if I already completed KYC before?
• You don’t need to complete it again. Once you’re verified with Veriff, your KYC status is valid across all future accounts.
Why is KYC required?
• To verify identity before funding and to comply with regulations.
What happens if I don’t complete KYC?
• Your Performance account will not activate until KYC is completed.
I did my KYC but I still don't have my account?
• It means your KYC attempt has failed. Your Performance account will not activate until KYC is successfully completed. Please retry the KYC process via Veriff. Consider adjusting the lighting so you can capture a clearer document.
Veriff keeps failing my KYC. Can I send my documents here in chat?
• Unfortunately, we only do the KYC process via Veriff. We don't accept personal documents here in chat. Please retry the KYC process via Veriff. Consider adjusting the lighting so you can capture a clearer document.